Store every record, file, and message in your region
When you create a Conjoin account on any plan, you choose whether Conjoin stores its users, files, databases, and messages in the United States or the European Union.
Where Conjoin keeps your data
Choose the region when you create the account
On every plan, Conjoin stores the account's users, files, databases, messages, and logs in the region that you choose. We're setting up a region in Ghana.
Your region sends only hourly usage totals to Global
Each total contains the amount, the hour, and your subscription's IDs, which Conjoin uses to bill that usage against your plan.
Your app keeps working when Global is down
Your region checks each request against its read-only copy of your account. However, until Conjoin Cloud Global recovers, Conjoin rejects each account change and tells you when to retry it.
Backups and search indexes in your region
Conjoin keeps every backup and search index of your app's data in the same region as that data.
Sign in once to open every account
Conjoin Cloud Global, which operates in the United States, keeps your team's sign-ins, API keys, plan, invoices, and custom domains.
When your app calls another provider through Conjoin, such as an AI model provider, that provider processes the data in the locations that we publish on our subprocessor list.
What your business gains from data residency
Because Conjoin stores each account's data in one region, your compliance and sales teams can tell each customer where Conjoin stores that customer's data.
Answer the data location question in a vendor review
Tell the customer's security team where Conjoin stores their data, then send our Data Processing Agreement and subprocessor list so that they have it in writing.
Keep EU customer data in the European Union
Conjoin stores an EU account's app data in the European Union. Your team's account details remain in the United States, so choosing the EU region does not keep all personal data in the EU.
- Users, files, databases, and messagesStored in the EU
- Team sign-ins, API keys, and invoicesStored in the US
- Hourly usage totalsSent to the US
Meet residency rules on any plan
Every plan includes the choice of region, so that a small team can meet the same residency rules as an enterprise.
- United StatesEvery plan
- European UnionEvery plan
- GhanaComing soon
Have a question about where Conjoin stores your data?
Our team can walk you through how Conjoin keeps your data in your region and send you the documents for your compliance review.